shipping policy

We ship from Karama, Dubai. Once your order is confirmed, our team packs it within 30 minutes. You’ll receive a WhatsApp confirmation with tracking (for worldwide) or live updates for UAE express.

• 📍 UAE (Dubai & all emirates): 2‑4 hours delivery via our express riders. Orders before 6pm arrive the same day. Cash on delivery available.
• ✈️ International: 3‑7 business days via DHL/FedEx priority. Tracking link sent via WhatsApp/email. Customs/duties may apply – buyer is responsible.
• 📦 Shipping cost: Calculated at checkout. For UAE, often free for orders above 199 AED. Worldwide rates are very competitive.
• 🕒 Order cut-off: For 2‑4h UAE, place order before 6pm. After 6pm, delivery next morning.

returns & exchanges

We want you to be happy with your replica. If there’s an issue, contact us immediately via WhatsApp. Our 24/7 team will assist.

• 🔁 Returns accepted within 48 hours of delivery. Item must be unused, in original packaging.
• ✅ Defective or wrong item? We’ll replace it or issue a full refund (including return shipping). Send us photos on WhatsApp.
• ❌ Change of mind? We accept returns within 48h, but buyer pays return shipping. Refund issued after inspection.
• ⚡ Refund timing: Processed within 24h after return arrives. Original payment method (card/COD) – may take 2‑3 days to reflect.

Note: Due to the nature of replica products, we cannot accept returns after 48h. Always check your order on delivery.

lost / damaged / customs

• 📦 Damaged in transit? Take photos and WhatsApp us within 2 hours. We’ll send a replacement immediately.
• 🌐 Lost package (international): We track every shipment. If lost, we investigate and re-ship or refund.
• 🛃 Customs holds: We are not responsible for customs delays or fees. We advise checking your local import rules.